Berkadia Launches AI-Based Virtual Assistant

January 5, 2024

NEW YORK – January 5, 2024 – Berkadia announced today the launch of an internal and secure AI-based virtual assistant, “Berkie.” This technology is to be used to assist with answering questions, summarizing information, with task-oriented activities, and writing text or code.  

“I’m thrilled to announce the launch of Berkadia’s very own AI-based software,” said Damu Bashyam, Chief Information and Innovation Officer at Berkadia. “This platform will be invaluable in assisting deal teams in the development of Offering Memorandums, market analyses, summarizing CRE trends, facilitating industry or property research, and more. It’s exciting to see how technology can continue to shape the CRE industry, and I look forward to seeing Berkadia take advantage of and leverage Berkie.” 

“I’m so excited to be able to share this platform with the network,” said Eglae Recchia, Chief Product Officer at Berkadia. “Thanks to our long-term investment in technology, we’re able to offer Berkadia employees with a secure and proprietary piece of technology that will enable them to deliver more timely insights to their clients. The benefits span beyond our production network; Berkadia’s servicing platform and corporate functions will also leverage the technology to create greater efficiencies and boost productivity.” 

“Berkie leverages generative AI to empower investment sales advisors and mortgage bankers on a daily basis, putting them ahead of competitors,” said Gary Mumford, Chief Technology Officer at Berkadia. “It’s so exciting to be at a CRE firm that values and invests in technology. I’m confident that with our continued investments in both Data and AI, Berkadia will be at the forefront of the industry.” 

This AI-based virtual assistant is already available to Berkadia employees. With a significant, long-term investment in technology and proprietary data gleaned from properties and markets across the country, Berkadia continues to develop industry-leading technology. 

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